-Serve as the primary point of contact for client inquiries and concerns.
-Build and nurture long-term relationships with clients.
-Provide personalized solutions to meet client needs and expectations.
-Collaborate with internal teams to resolve client issues promptly.
-Conduct regular check-ins with clients to gather feedback.
-Prepare and present client reports to highlight performance metrics.
-Identify opportunities for upselling or cross-selling services.

-Attention to detail and customer-centric mindset.
-Excellent communication and interpersonal skills.
-Strong problem-solving and conflict resolution abilities.
-Proficiency in CRM tools like Zoho, Salesforce, or HubSpot.
-Ability to manage multiple client accounts simultaneously.
-2–5 years of experience in client relations or account management.
-Bachelor’s degree in business, communications, or related field.