-Build and nurture relationships with clients to ensure satisfaction and retention.
-Act as the main point of contact for client inquiries and concerns.
-Collaborate with internal teams to deliver tailored solutions for clients.
-Monitor client accounts to identify growth opportunities or potential risks.
-Prepare and present client performance reports.
-Assist clients with onboarding and educate them about company offerings.
-Identify opportunities to upsell or cross-sell products and services.

-Ability to multitask and manage several client accounts simultaneously.
-Excellent communication and interpersonal skills.
-Strong organizational and time management abilities.
-Proficiency in CRM tools like Salesforce or HubSpot.
-Problem-solving skills with a client-first approach.
-2–4 years of experience in client-facing roles or account management.
-Bachelor’s degree in business, communications, or a related field.